FAQ
The Early Years Foundation Stage (EYFS) curriculum is a framework used in early childhood education, which sets standards for learning, development, and care of children from birth to five years old. It focuses on seven areas of learning: communication and language, physical development, personal, social and emotional development, literacy, mathematics, understanding the world, and expressive arts and design.
Yes, our nursery is fully registered with KHDA and follows all required guidelines and standards. Knowledge and Human Development Authority (KHDA) is responsible for the growth, direction, and quality of private education in Dubai, ensuring that nurseries meet established standards of education, health, and safety.
Our nursery operates from 7:30 AM to 6:00 PM, Monday to Friday. Please note that operating hours may vary slightly depending on the branch location. We recommend checking with our office to confirm specific hours at your preferred branch.
Our nursery operates throughout the year, divided into three terms totaling ten months. Additionally, we offer a two-month Summer Camp in July and August, and a two-week Winter Camp in December. Excluding weekends, public holidays, and Christmas Day, our facility remains open for most of the year to support continuous learning and development opportunities for children.
We accept children aged 1 to 5 years old.
We adhere to the recommended ratios: 1:3 for children under 2 years old, 1:4 for children aged 2-3 years, and 1:8 for children aged 3-5 years.
At our nursery, we take pride in our highly qualified and dedicated staff. All our teachers and caregivers hold relevant qualifications in early childhood education or a related field, ensuring they have the knowledge and skills to support children’s learning and development. Many of our staff members also have extensive experience working with young children, bringing a wealth of practical knowledge and nurturing care to their roles. We prioritize ongoing professional development to keep our staff updated with the latest educational practices and techniques. Our team is committed to creating a safe, stimulating, and supportive environment where every child can thrive.
We offer a variety of activities at our nursery to support children’s development and interests. These include creative arts and crafts, sensory exploration, music and movement sessions, outdoor play, storytelling, circle time for group activities and discussions, and age-appropriate educational games. Additionally, we incorporate activities that promote physical activity, social interaction, and cognitive skills development. Our goal is to provide a well-rounded and stimulating environment where children can learn, explore, and grow in a supportive and nurturing setting.
Our nursery follows a structured daily schedule designed to provide a balanced routine of learning, play, and rest. A typical day includes arrival and settling-in time, followed by engaging educational activities, outdoor play, and age-appropriate lessons. We incorporate meal and snack times, rest periods, and opportunities for creative expression through arts and crafts. Our schedule allows for flexibility to accommodate individual needs and interests while maintaining consistency and routine to support children’s development and well-being.
At our nursery, we prioritize each child’s individual learning and development through personalized attention and tailored educational approaches. Our experienced staff observe and assess each child’s strengths, interests, and learning styles to create individualized learning plans. We offer a stimulating environment with a variety of age-appropriate activities and materials that promote cognitive, social, emotional, and physical development. Regular communication with parents ensures collaboration in supporting each child’s progress and milestones. Our goal is to foster a love for learning and empower children to reach their full potential in a supportive and nurturing setting.
At our nursery, we prioritize the health and safety of children through several measures. We maintain secure entry systems and monitored visitor access, ensuring a safe environment. Our staff are trained in first aid and CPR, and we have at least one first aid trained staff member in each classroom. Toys and facilities are regularly cleaned and sanitized, and we follow strict hygiene protocols. Additionally, we conduct regular risk assessments and have emergency procedures in place. Parent communication is also key, keeping families informed and involved in maintaining a safe and supportive nursery environment.
We prioritize child safety during outdoor play with comprehensive measures in place. Our outdoor play areas are regularly inspected for hazards. Supervision by trained staff is constant, ensuring that children are monitored and supported during playtime. We adhere to strict safety guidelines for equipment maintenance and use, and all staff are trained in playground safety protocols. Additionally, we have procedures for emergency response and regular drills to prepare for various scenarios. These measures ensure a safe and enjoyable outdoor experience for all children at our nursery.
Our policy on handling illness and infections prioritizes the health and well-being of all children at our nursery. If a child shows signs of illness or infection, we follow strict protocols to isolate the child and provide immediate care. Parents are promptly informed, and we adhere to guidelines from health authorities for managing contagious conditions. Children must be kept at home until they are fully recovered to prevent the spread of illness. We maintain regular communication with parents to ensure transparency and collaboration in safeguarding the health of all children and staff.
At our nursery, we work closely with parents to accommodate children with special dietary needs or allergies. Parents are responsible for packing meals and snacks for their children, and we ensure that our staff are informed of any dietary restrictions or allergies. We maintain strict protocols to prevent cross-contamination and ensure that all meals brought from home are handled safely. Communication with parents is essential to ensure that we provide a supportive environment that meets the dietary requirements of each child.
At our nursery, we have comprehensive procedures in place to address emergencies effectively. This includes regular emergency drills to prepare staff and children for various scenarios. Our staff are trained in first aid and CPR, and we have at least one first aid trained staff member in each classroom. In the event of an emergency, we prioritize the safety and well-being of children by following established protocols for evacuation, communication with parents, and coordination with local authorities if necessary. Parents are kept informed throughout the process to ensure transparency and reassurance.
Our nursery employs secure entry systems to control access, monitors visitors to ensure safety and security, and maintains constant supervision by staff members to oversee activities and ensure the well-being of all children.
We use our parent communication app ‘Illumine’ to deliver consistent updates, including daily diaries, newsletters, termly reports, and parent-teacher meetings.
Parents are encouraged to visit our nursery during designated times and special occasions to engage with their child’s learning environment. Additionally, we provide tours for prospective families to showcase our facilities and programs, allowing them to make informed decisions about enrollment.
Parents have opportunities to engage in nursery events, support learning activities at home, and share valuable feedback on their child’s development and progress. This involvement fosters a collaborative approach between parents and nursery staff to support each child’s learning journey.
We prioritize open communication and have established a formal procedure for addressing concerns promptly. This ensures that any issues raised by parents or guardians are handled effectively and transparently to maintain a supportive and constructive nursery environment.
We provide settling-in sessions designed to help new children adjust comfortably to our nursery environment and daily routines. These sessions are tailored to ensure a smooth transition and help children feel at ease in their new surroundings. Our Parent Handbook includes comprehensive guidance on how parents and children can navigate this settling-in process smoothly.
Every child adjusts at their own pace, but we provide personalized care and attention to help them settle quickly. While some children feel comfortable right away, others may take a few days or occasionally longer. It’s reassuring that all children in our care have eventually settled happily, often greeting staff with smiles and hugs. We understand that the settling process can be more challenging for parents than for children, so we encourage you to our ask any questions you may have before leaving them in our care. Also you may refer to our Parent Handbook for tips on how parents and children can successfully navigate this settling-in process.
For security and privacy reasons, we do not offer online streaming of webcams. The internet’s unregulated nature raises concerns about potential misuse of images. To prioritize the safety of your children, we have chosen not to provide this feature. However, the nursery premises are equipped with surveillance cameras that are monitored by our administrative staff at all times.
Parents are requested to provide their child’s nappies, wipes, and creams, which are stored in individually labeled cupboards dedicated to each child. Upon drop-off or when using our transport service, we will inquire about the last diaper change time. Diapers are changed individually, promoting interaction between adults and children and fostering language development. Children are regularly checked every 2 hours, as well as before sleep and meals. Any child who needs changing is attended to promptly.
Ensuring the health and safety of children is our top priority at the Nursery. Toys and resources are cleaned and sterilized daily. In rooms where babies play, toys are washed immediately after use, especially since babies often put them in their mouths. Throughout the Nursery, we adhere to rigorous daily and weekly cleaning schedules to maintain cleanliness and hygiene standards.
At our nursery, we handle transitions between different age groups or classes with careful planning and consideration for each child’s developmental needs. We facilitate gradual transitions, allowing children time to adjust to new environments and routines. Our staff closely monitor and support children during transitions, providing reassurance and guidance as needed. We maintain open communication with parents to ensure they are informed and involved in their child’s transition process. Additionally, our curriculum is designed to accommodate varying developmental stages, promoting a smooth and positive transition for every child.
Before enrolling your child at our nursery, we encourage you to visit our facilities, meet our staff, and familiarize yourself with our programs and policies. It’s important to discuss any specific concerns or questions you may have about your child’s care and development. We’re here to provide all the information and support you need to make an informed decision that ensures a positive and nurturing experience for your child at our nursery.